Chrome How To

How To Fix The ERR_NAME_NOT_RESOLVED Error In Chrome [For PC & Android]

Google Chrome is the most extensively used browser nowadays and for very good reasons too. It supports vast extension ecosystems, allows full integration with Google accounts and also has a reliable set of mobile apps which are available in every platform, hence making it easier to keep data in sync thus allowing easy handling of multiple devices. No wonder it is the gold standard among the web browsers. Suffice to say, Google Chrome is the most popular web browser in existence today.

Even so, like all other systems, Chrome also gets some glitches and errors. One such error is the ERR_NAME_NOT_RESOLVED error. This is a common error that comes up randomly. In fact, it is one of the most common errors internet users have to deal with all the time. Most encounter this error once or twice at least, while it is even more for others. Amazingly enough, many don’t know how to resolve this error yet.

This error can be caused by system faults or by Chrome. So to make sure that it is not the former, run the following checks before you try any of the solutions below.


Basic Checks to Solve The Err Name Not Resolved Error in Chrome

  • Try to load the website in other browsers like Firefox.
  • Make sure that your connection is active by visiting another website or by pinging a website using the command prompt. As an example, run this command in your command prompt.
  • Check if the site is up and running by entering the URL in the ‘Down’ app.
  • Refresh the page using the keyboard shortcut Ctrl+F5.
  • Make sure that the cables are connected properly and that there are no faults in the modems and routers.
  • Make sure that the URL you entered is correct.
  • If you specified the DNS manually, make sure that it is working properly by pinging it. Another way is to remove the service for a while to see if that fixes the problem. Try using Google DNS instead.

If the issue is any of the first 3 that are listed above, then it suggests that the problem might not be with Chrome. It might be with the website or the network connection that you are using.

Some variations of the ‘This website is not available’ error includes the following error messages: ‘ERR_NAME_NOT_RESOLVED’, ‘ERR_CONNECTION_RESET’ or something similar. Sometimes the page may come up with something entirely different like ‘Unable to connect to the Internet’. All of these stem from some common underlying factor a few of which have been given below.


Solutions To The ERR_NAME_NOT_RESOLVED Error In Chrome

Below given are some of the solutions for Err name not resolved error in Chrome. These are tailored for PC and will work on Android too (if there is a different method for Android, we will mention it along side the PC solution.

Read on!

1. Firewall or Antivirus

It may sometimes occur that the Firewall setup or your antivirus program may be blocking the connection. Try disabling these for a little while to check if this is creating the problem (note that it is better to keep them enabled and enable them as soon as the cause is detected). This might be the problem if you have recently installed or updated such a software.

2. Proxy Server

It is possible that you may have used a proxy server and forgot to remove it after use. Check your proxy settings to confirm this.

3. DNS Server Address

Another reason might be your DNS server. If this is the case, you will need to change or refresh the address to Google DNS in order to fix this. Click here for a step by step for changing the DNS on your system to Google DNS.

If you have tried this already, move on to the next solution.

4. Corrupted Cookies

Cookies are text files created and stored in your system by the different sites you visit. If something goes wrong with them, it can cause this error. In order to remedy this error, clear the cookies in Chrome.

5. Disable Predictions

Click on the Chrome’s settings option from the overflow button at the upper right corner of the screen. Scroll to the end. You will see an advanced settings option there.

Open it. In it, find the option ‘Use a prediction service to load pages more quickly’ and turn it OFF.

err name not resolved

Refresh the page to see if it the err_name_not_resolved error is gone or not. If not, you can try the other ways.

6. Flush Chrome DNS

This is quite simple. Open a new tab in Chrome and type the following in the address bar.


err name not resolved

You will find a page opened in which click the ‘Clear host cache’ button. This will flush the Chrome DNS cache.

7. Restart your PC

This might sound too simple but really, it is worth a try. So go ahead and restart your system. Also, before you restart the system, close Google Chrome and open it again. Sometimes, this itself will be enough. If it doesn’t work, give restarting your PC a shot.

If this is happening on your Android phone, close the Chrome app by swiping it away from recents screen. It might solve err name not resolved in Android.

8. Restart your Router

You can also try restarting your router as you normally would do for any connection related issues. It might work for this error too.

9. Try A Different Network

If you have another connection available, then try connecting to a different network and see if the website loads. If other networks are not available, you can always use a VPN service temporarily to check if the website loads or not. If it does, it means that the website you are trying to access is being blocked by your ISP or on a country level.

10. Clear Your Browser Cookies In Chrome

If none of the above solutions didn’t fix the problem, then try this one. To clear the cookies, first, choose the Chrome settings in the drop-down list that can be seen when you click on the overflow button on the top right corner of the new tab in Chrome.

Scroll down to the end of the page and click on the ‘Show advanced settings’ options at the bottom.

Choose ‘Clear browsing data’ option and check only the ‘Cookies and other site data’ and pick ‘All time’ from the drop-down list.err_name_not_resolved

Now, restart your Chrome browser and see if the problem is resolved.

Conclusion: Solve the ERR_NAME_NOT_RESOLVED error in Chrome.

These were some of the ways to fix the ERR_NAME_NOT_RESOLVED error in Chrome. Try them one by one and you will find the one that works for you. We hope the answers were clear, precise, easy to understand and helpful. If the problem persists even after trying the steps in this guide, comment down below we’ll help you out!

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